Built in the UAE, for the Gulf

Run the whole business
on one system.

The till, the staff hours, the stock, the invoices and the VAT return — one platform instead of five that do not talk to each other.

Ask in Arabic or English — in your own words.

173,000+ attendance records processed
350 employees managed every day
17 devices live in client premises
10 systems ready to use today
31 systems in the range

Why it works differently

One set of numbers

A sale at the till becomes revenue, tax and cost of sales in the accounts with no human step. No month of re-typing, and no two versions of the truth.

Arabic, properly

Right to left throughout, not a translation bolted on — and Arabic is mandatory on Saudi tax documents, which the system already knows.

UAE and Saudi tax, built in

Rates, account codes and invoice rules come from a country pack. The same system is correct in both countries.

It keeps working offline

The till queues and syncs when the connection returns. Readers buffer punches and send them later. A dropped line is not a lost day.

Every branch, one account

Consolidated reporting across locations, with per-branch control where it matters.

Your data stays yours

Separated by tenant, encrypted at rest, backed up off-site and recoverable to a point in time — proved by restoring it, not by claiming it.

The systems

The whole range. Each one runs on its own or together with the rest — and each card says whether you can have it today.

M1 TimePilot

Attendance, HR and payroll, with the biometric devices to feed it

Built for any business with staff who clock in · multi-branch employers · companies with visa and labour-card expiry to track

What it does 7

Clock in however suits the site

A biometric reader at the door, a face scan, a QR on the wall, or the phone in their pocket with a geofence. Different branches can work differently.

Shifts and rosters that match reality

Night shifts crossing midnight, split shifts, rotating patterns, and overtime worked out by the rules — not by somebody with a calculator.

Nothing is lost when the internet drops

The reader stores punches and sends them when it reconnects. Staff carry on; you find out later that anything happened at all.

Visa and labour-card expiry, before it bites

Every document has a date. The system watches them and tells you weeks ahead, not the morning somebody is stopped at a gate.

Leave that adds up

Requests, approvals, balances and accruals — with the entitlement rules for the country you are in.

Payroll at the end of it

Hours become pay, with UAE and Saudi labour rules applied. Gratuity and end-of-service are calculated, not estimated.

Every branch, one picture

Who is in, who is late, who is absent — across every location on one screen.

M1 Serve

Point of sale and back office for restaurants and cafés

Built for cafés · restaurants · cloud kitchens · coffee roasters · bakeries

What it does 7

A till that keeps serving

Orders, split bills, discounts and refunds. If the connection drops mid-service the till carries on and syncs when it returns.

Know what each dish really costs

Recipes down to the gram. When the price of beans moves, the true margin on every drink moves with it, automatically.

Stock to the ingredient

Not 'coffee' — grams of a specific bean, per branch, with wastage recorded and variance you can actually explain.

A menu customers read in their language

One QR on the table. The menu is multilingual and changes when you change it; the printed code never has to be reprinted.

The shift closes itself

Cash counted against expected, card settlements matched, and the whole shift posted to the accounts with nobody typing it again.

Loyalty at the counter

Customers enrol themselves from a code. Staff award points on the bill without a separate app or a second screen.

More than one branch

Central menus and prices, per-branch overrides where it matters, and reports that consolidate.

M1 Laundry

Counter to delivery, with every garment tracked

Built for laundries · dry cleaners · garment care · hotel linen

What it does 6

The counter, done properly

Intake priced by garment and service, with the customer's history and preferences already there.

Every garment tracked

A tag per piece, scanned through washing, pressing and packing. When somebody asks where their jacket is, you know.

Pickup and delivery

Routes, drivers and time windows, with the customer told when to expect it.

Accounts and subscriptions

Walk-ins pay at the counter; hotels and companies run on account with monthly invoicing and agreed rates.

Nothing goes missing quietly

Stage tracking means an item that has not moved shows up as an exception rather than as a complaint next week.

Branches on one account

Take in at one shop, process at the plant, deliver from another — and still bill it once.

M1 Atelier

Measurements, fittings and orders, from first visit to collection

Built for tailors · ateliers · boutiques · alterations · abaya and kandura makers

What it does 6

Measurements belong to the customer

Taken once and kept, with every revision dated. The next order starts from the card, not from the tape measure.

Every order has a stage

Cutting, stitching, finishing, fitting, ready. When a customer asks whether it will be done for Eid, somebody can answer.

Fittings that do not get lost

A fitting is an appointment with the piece attached, and what was changed at it is written against the order.

Fabric counted as it is cut

Stock knows what each order consumed, so the roll that is nearly finished is a number rather than a surprise.

Pay the tailor for the work

Piece-rate by garment and operation, totalled per tailor, so payroll is arithmetic rather than memory.

Customers can see their own orders

A portal with their measurements, their orders and what stage each one is at — without a phone call.

M1 FM

Facility management — work orders, assets, contracts

Built for facility management companies · property managers · maintenance contractors · owners associations

What it does 6

Work orders end to end

Request, assign, attend, sign off — with the history attached to the asset rather than to somebody's memory.

Every asset with its record

What it is, where it is, what has been done to it, and what is due next.

Planned maintenance that actually happens

PPM schedules generate the jobs, and an SLA that is about to be missed shows up before it is missed.

Contracts and renewals

What is covered, until when, at what rate — and a reminder before it lapses.

Suppliers, bills and three-way match

The purchase order, the delivery and the invoice have to agree before anything is paid.

Technicians in the field

Jobs on a phone, updated on site, without paper coming back to an office.

Live today Ask about M1 FM

M1 Rewards

Loyalty that works from a phone, with no app to install

Built for cafés and restaurants · salons · retailers · anyone with repeat customers

What it does 5

Customers enrol themselves

A code on the counter. They scan, they are in — no staff typing details, no queue behind them.

No app to install

The pass lives in the phone's browser. Nothing to download is the difference between a scheme people join and one they do not.

Points, tiers and rewards

Set the rules; staff award and redeem at the counter in one tap.

It works with the till, or without it

Alongside M1 Serve it is automatic. On its own it still works, on any counter.

You can see whether it is working

Who is coming back, how often, and what it is worth — rather than a guess about a stamp card.

M1 FeedPilot

Ask the customer before the internet does

Built for cafés and restaurants · retail shops · clinics · facilities and public spaces · any business with a counter

What it does 5

A code where the experience happened

One QR per table, room or till, so the feedback arrives attached to a place and a time rather than to nothing.

Unhappy goes to a person

A poor score opens a ticket with an owner and a clock, instead of an email nobody is responsible for.

Happy goes to the internet

A good score is the moment to ask for the public review, and the link is right there while they still mean it.

Scores per branch, per shift, per person

Not one average for the business, which tells you nothing, but the branch and the shift where it actually dropped.

Nothing to install

The customer points a camera at a sticker. No app, no account, no login — which is the only reason anybody answers.

M1 Auto

Garages, workshops and car wash — job cards, parts, estimates

Built for garages · car workshops · tyre shops · car washes · spare-parts traders

What it does 6

The job card is the whole job

Estimate, approval, parts, labour and invoice on one record, so nothing is agreed in one place and billed from another.

History by plate

Type the number plate and the car's past work is there — what was replaced, when, and by whom.

Parts that reconcile

What was fitted comes off stock and onto the invoice in one step, and what is running low shows before the bay is waiting.

Approval before the spanner

The estimate goes to the customer and the extra work waits for a yes, recorded against the card.

Bays, technicians and the queue

Who is working on what and what is waiting, so the answer to "when can you take my car" is not a guess.

Car wash on the same account

Packages, subscriptions and a quick till for wash-only customers, billing into the same ledger as the workshop.

Ready to use Ask about M1 Auto

M1 Fit

Gyms, studios and coaches — members, classes and programmes

Built for gyms · fitness studios · personal trainers · online coaches · sports academies

What it does 6

Memberships that renew themselves

Start, end, freeze and renewal on one record, with the ones expiring this month in front of reception rather than in somebody's head.

Classes with a real capacity

A timetable that knows how many mats fit in the room, so a booked class is booked and a waitlist is a waitlist.

Sessions counted, not remembered

A ten-session PT package goes down by one when the session happens, and the balance is the same number for the coach and the member.

Progress you can show somebody

Weight, measurements and photos over time — the reason a member renews, kept where both of you can see it.

Programmes written once

Build a plan as a template and assign it, instead of retyping the same twelve-week block for every new member.

The member has the app

Bookings, remaining sessions and the current plan on their own phone, which is where they will look anyway.

Ready to use Ask about M1 Fit

M1 Bizz

Typing centres, PRO services and business setup

Built for typing centres · PRO service companies · business setup consultants · document clearing · corporate service providers

What it does 5

A case has a desk it is on

Every application moves across a board, so nothing sits for a week because each person thought it was with the other.

Their money and your money

The government fee is passed through and shown as a pass-through; your service fee is the line you are actually selling.

Expiry is a date, not a memory

Licences, visas and Emirates IDs carry their own dates, and what expires next month is a list rather than a phone call from an angry client.

The documents are where the case is

Passport copies, licences and approvals filed against the company they belong to, so nobody asks the client for the same PDF twice.

The client can look for themselves

A portal showing where each application has got to, which removes most of the calls asking exactly that.

Ready to use Ask about M1 Bizz

M1 Salon

Appointments, stylists and retail for salons and barbers

Built for salons · barbershops · spas · nail bars · clinics with appointments

What it does 5

Appointments that block the right chair

By stylist and by resource, so two bookings cannot need the same person at the same time.

Commission worked out for you

Per stylist, per service, per product — calculated as the bill closes, not argued about on payday.

Retail on the same bill

Services and products together, one payment, one receipt, stock reduced.

Fewer no-shows

Reminders before the appointment, and a record of who does not turn up.

Client history

What they had, who did it, what they were charged, and what they said about it.

M1 QR

One printed code that never has to be reprinted

Built for anyone printing codes on menus, assets, tables or packaging

What it does 5

The printed code never changes

Where it points can. Reprint nothing when a menu moves, a page changes or a campaign ends.

Revoke without reprinting

A code that should stop working, stops working — immediately, everywhere it exists.

Every scan counted

How many, when and roughly where, so a printed thing finally has numbers behind it.

Signed, so it cannot be forged

A code that claims to be yours and is not will not resolve.

Twelve kinds of code

Tables, menus, assets, documents, staff, campaigns — each behaving the way that thing should.

M1 Assistant

The system answers, in whatever language they typed

Built for any business already on an M1 system · owners who want an answer without a report · public-facing counters · WhatsApp enquiries

What it does 4

Answer questions about your own numbers, in plain language

Take bookings and enquiries over WhatsApp

Suggest what to reorder before it runs out

Read Arabic, English and whatever the customer actually typed

M1 Accountant

The ledger behind everything — statements, VAT, banking

Built for any business that files a VAT return · groups with more than one legal entity · owners who want statements they can trust

What it does 7

Sales post themselves

A sale at the till becomes revenue, tax, cost of sales and the tender in the ledger, with no human step and no month-end catch-up.

Statements you can hand to anybody

Trial balance, profit and loss, balance sheet and cash flow — with comparative periods and consolidation across branches.

VAT that ties to the ledger

The return is built from the same entries as the accounts, so the figures agree. UAE and Saudi, from a country pack rather than hard-coded.

Who owes you, and how late

Customers and suppliers with ageing, credit limits, and the documents behind every number.

The bank, checked against the books

The only report that compares your records to something outside them — which is why it is the one that catches errors the rest cannot.

A cheque is not cash

Post-dated cheques sit in their own account until they clear, so the bank balance never includes money you have not got.

More than one company

Separate legal entities keep separate books on one account, and consolidate when you ask them to.

M1 Retail

Shop floor, stock and multi-branch retail

Built for shops · supermarkets · electronics · fashion · pharmacies

What it does 4

Till and shop floor

Stock across branches, with transfers

Purchasing and supplier returns

Promotions and loyalty

M1 CRM

Leads, sales pipeline and follow-up that does not get forgotten

Built for sales teams · agencies · distributors · consultancies · real estate · any business chasing enquiries

What it does 5

Leads captured, scored and assigned — never unowned

A pipeline with your own stages, from enquiry to won

Calls, meetings and tasks against every contact

Quotations, and the order when it is won

Targets, commission and a forecast built from real deals

M1 Optics

Opticians — eye tests, prescriptions, lenses and frames

Built for opticians · optical shops · eye clinics · optometrists · eyewear retailers

What it does 5

Eye examinations and prescription history

Frames and lenses, with prescription compatibility

Optical orders through the workshop to fitting and collection

Warranty and repair tickets

Appointments, reminders and follow-up

M1 Education

Schools, academies and training centres — students, fees and parents

Built for schools · academies · training institutes · tuition centres · nurseries · driving schools

What it does 6

Admissions, from enquiry to enrolled

Students, guardians, classes and sections

Timetable, attendance and homework

Exams, grading and report cards

Fee structures, instalments, reminders and receipts

Portals for parents, students and teachers

M1 Aesthetic

Clinics — patients, treatments, consent and packages

Built for aesthetic clinics · dermatology · dental · wellness centres

What it does 4

Patient records and treatment history

Consent forms and before/after records

Packages and sessions drawn down

Practitioner scheduling

M1 Clinic

Medical, dental and specialist clinics

Built for medical clinics · dental clinics · specialist clinics · polyclinics

What it does 4

Patient records and treatment plans

Dental charting per tooth and surface

Appointments across doctors and rooms

Insurance claims and patient share

M1 BMT

Building materials trading — quotes, deliveries, credit

Built for building-material traders · hardware suppliers · sanitary and tile shops

What it does 4

Quotations that become orders

Deliveries, part-deliveries and returns

Customer credit limits and collections

Stock across yards

M1 Field

AC, cleaning, pest control and home services

Built for AC and maintenance companies · cleaning companies · pest control · home services · annual contract providers

What it does 4

Jobs dispatched to a technician and a time

Annual maintenance contracts and their visits

Van stock, so a job is not lost to a missing part

Sign-off and collection on site

M1 Stay

Hotels, hotel apartments and holiday homes

Built for hotels · hotel apartments · holiday homes · guest houses · serviced apartments

What it does 4

Rates and availability across the year

The guest folio, from check-in to checkout

Housekeeping boards and room status

Channels and direct bookings in one calendar

M1 Fleet

Car rental, limousine and transport fleets

Built for car rental · limousine companies · transport fleets · leasing companies · delivery fleets

What it does 4

Check-out and check-in with a damage diagram

Fines recharged to whoever was driving

Utilisation and true cost per vehicle

Contracts, deposits and extensions

M1 Pharmacy

Retail pharmacy and dispensing

Built for pharmacies · dispensing chemists · clinic pharmacies

What it does 4

Dispensing against a prescription

Batches and expiry, oldest out first

The controlled-drugs register

Insurance claims at the counter

M1 Build

Contracting and project management

Built for contractors · sub-contractors · fit-out companies · project owners

What it does 4

The BOQ as a cost plan, not a spreadsheet

Progress certified and invoiced against it

Variations, retention and back charges

Subcontractor packages and their claims

M1 Events

Event management, catering and studios

Built for event companies · caterers · wedding planners · photo and video studios · AV and rental companies

What it does 4

A run sheet for the day itself

Crew scheduled and costed per event

Equipment allocated, out and back

The cost sheet against the quotation

M1 Vet

Veterinary clinics, grooming and boarding

Built for veterinary clinics · pet grooming · pet boarding and kennels · pet shops

What it does 4

The pet's record, and the owner's

Vaccinations, with the ones now due

Kennel and boarding occupancy

Grooming appointments and packages

M1 Recruit

Recruitment agencies and manpower supply

Built for recruitment agencies · manpower supply · staffing companies · domestic worker agencies

What it does 4

Candidates through a placement pipeline

CVs read into the record, not retyped

Deployed workers, their timesheets and the margin

Client contracts, invoices and replacements

M1 Print

Printing, signage and advertising

Built for printing presses · signage companies · advertising agencies · digital print shops

What it does 4

Estimates built from the specification

Proofs that must be approved before production

Machine load and what is due when

Substrate used, and what is left of the roll

M1 Core

The part every system is standing on

Built for every M1 system

What it does 4

Accounts, branches and who is allowed to do what

The till, the ledger and the tax rules underneath

Arabic and English, right to left, everywhere

One login, one subscription, however many systems

Shared platform

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